Terms and conditions

1. These general terms and conditions apply to all reservations, quotations, agreements and visits to Stadsjochies, located at Rijndijk 12, 3585 LG Utrecht.
2. The term “guest” refers to any natural or legal person who uses the services of Stadsjochies, including restaurant visits, group packages, events, and meetings.
3. By making a reservation or accepting a quotation, the guest agrees to these terms and conditions.
4. All legal relationships between Stadsjochies and the guest are governed by Dutch law.

1. A reservation is confirmed after written or digital confirmation by Stadsjochies.
2. For group bookings, meetings, and events, a quotation is only binding after written approval and payment of the agreed deposit.
3. Numbers can be changed free of charge up to 3 days prior to the reservation. After that, charges may apply.
4. If additional facilities are used during the stay or more time than agreed (such as meeting rooms), Stadsjochies reserves the right to charge additional costs for this.
5. The prices quoted are valid until 1 September 2026. After this date, prices are subject to change without prior notice.

3.1 Groups, events, and quotations

3.1.1 The customer is entitled to cancel a catering agreement upon payment of the cancellation fee. If a customer does not arrive within half an hour of the agreed time, the customer shall be deemed to have cancelled the booking and shall be liable to pay the cancellation fee. If the customer does arrive half an hour (or more) after the agreed time, the catering establishment may either claim the cancellation fee due or proceed to fulfil the catering agreement and require the customer to comply fully with the terms of the catering agreement.

3.1.2 The catering business may, no later than one month before the first catering service is due to be provided to the customer under the relevant catering agreement, notify the customer that it will treat certain individuals as a group. In that case, all provisions relating to groups shall apply to those persons.

3.1.3 In the event of a no-show, the customer is obliged in all cases to pay 100% of the booking value.

3.1.4 If not all of the agreed catering services are cancelled, the provisions set out below shall apply to the cancelled catering services on a pro rata basis.

3.3 Cancellation of a catering service consisting of the provision of food and/or drink

3.3.1 Any turnover guarantee mentioned is exclusive of VAT.

3.3.2 The prices quoted are valid until 1 September 2025. After this date, prices are subject to change without prior notice.

3.3.3. The number of guests can be changed up to 3 days before your booking. After this, we will charge you for the difference.

3.3.4. If you end up using our meeting room for longer than expected, we will have to charge you for this. If you are using our exclusive venue or if a bespoke quote has been prepared for you, the following cancellation terms apply:

• More than 6 months before the booked time: 0%
• More than 3 months before the booked time: 25%
• More than 2 months before the booked time: 35%
• More than 1 month before the booked time: 50%
• More than 14 days before the booked time: 60%
• More than 7 days before the booked time: 85%
• 7 days or less before the booked time: 100%

3.3.5 For rescheduling within three months of the officially booked date, we charge 25% of the quoted amount.

3.3.6. If the final invoice amounts to €1,000 or less and you choose to pay on account, we will charge an administration fee of €8, excluding VAT.

We operate on a deposit basis and require 25% of the quoted amount upon confirmation of the quote, and 50% of the quoted amount three weeks prior to your booking. The outstanding balance will be settled via a final invoice. In the event of a no-show, the charge is 100%. Your booking is only fully confirmed once all deposits have been paid.

3.4 Bookings (up to 15 people)

3.4.1. You may cancel or reschedule your booking free of charge up to 24 hours before the booking.

3.4.2. In the event of cancellation or rescheduling within 24 hours, or a no-show, Stadsjochies reserves the right to charge the amount paid as a deposit. On public holidays, the 48-hour notice period applies.

3.4.3. You can cancel via the booking confirmation email or by telephone.

Stadsjochies is open according to the current opening hours as stated on our website: www.stadsjochies.nl.

• Tuesday to Wednesday: 6:00 p.m. – 10:00 p.m.
• Thursday to Friday: 11:00 a.m. – 10:00 p.m.
• Saturday: 10:00 a.m. – 10:00 p.m.
• Sunday: 10:00 a.m. – 9:00 p.m.
• Monday: closed (unless otherwise agreed for private events)

Accessibility: Stadsjochies is located on the outskirts of Utrecht and is easily accessible by bicycle, public transport, and car. Parking is free, with limited spaces available on site and in the surrounding area.

1. Visitors must behave respectfully towards staff, other guests and the environment at all times.
2. It is not permitted to bring your own food and drink onto the premises or to consume it there, unless this has been agreed with staff by paying a corkage fee.
3. Dogs are not permitted on our premises, with the exception of assistance dogs.
4. Stadsjochies is located on a large site with water and animals. Parental supervision is required at all times. Stadsjochies is not liable for accidents or damage caused by a lack of supervision.
5. The grounds contain animals; guests should not feed or approach them without permission from staff.
6. Smoking is not permitted on the premises of Stadsjochies.
7. In the event of damage or destruction caused by guests, Stadsjochies reserves the right to recover the costs from the person(s) responsible.
8. Stadsjochies does not accept cash, but does accept payments by debit and credit card.
9. In all cases not covered by these rules, the management shall decide.
10. CCTV surveillance in place: footage will only be shared with authorities in the event of an incident.
11. It is illegal to serve guests under the influence of alcohol or drugs. Violation of this rule may result in removal from the Stadsjochies premises.
12. Families with children are very welcome in our restaurant and on the terrace. Please note: the grounds are large, are situated by the water and there are animals on site. For safety reasons, parental supervision is always required. Our staff are not responsible for this, and we accept no liability for accidents resulting from a lack of supervision.

1. Stadsjochies reserves the right to amend these general terms and conditions and house rules. The most recent version can always be found on the website.
2. If any provision of these terms and conditions is declared invalid or voidable, the remaining provisions shall remain in full force and effect.
3. By making a reservation or entering the premises, the customer or visitor declares that they have read and agree to these terms and conditions.